Apr 07, 2022
In General Discussions
You may have a technically sound privacy ecosystem, but what also matters is the extent to which you communicate this to your customers and the levels of trust you establish with them. Active communication and transparency are essential to customer confidence. Sales, customer support and marketing teams are often the first point of contact with prospects, so make sure all your staff are properly trained and aware of GDPR implications. They will be the ones to respond buy email list to your customers and explain how your business aligns with GDPR. Familiarity with GDPR will be a huge differentiator for sales reps, as it will determine whether the customer trusts to engage with you or opts out at an early stage. Some buy email list customers really don't know how your back-end systems work, so you need to be simple and explain what's going on. Active communication and transparency are essential to customer confidence. Additionally, the more clearly you signal your commitment to these best practices, the more of a marketing differentiator it will become – while the GDPR will apply to everyone, those who most effectively broadcast their commitment to its principles will have an advantage over the GDPR. The worst thing that can happen is that your buy email list customers don't know if their data is safe. Confusion = no trust. Be transparent and explain how data is stored, retained and deleted from your system. Communication is key – without communication there will be no trust, and without trust you will likely lose more than your reputation if breached. Ultimately, GDPR ushers in a new era of digital privacy and security. With these changes come many burdens and new responsibilities, but also many benefits and opportunities. Companies that seize the opportunity to strengthen their privacy ecosystem and communicate it to their customers will reap many benefits in the years to come.